Refund Policy

Final Sale Policy

Due to the nature of food products, all seasoning packet sales are final. We do not accept returns or exchanges once an order has been shipped.

We encourage customers to review product descriptions and ingredient lists carefully before completing a purchase.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

To help us resolve the issue, include:

• Your order number

• A brief description of the issue

• Clear photos of the product and packaging

Once reviewed, we will offer a replacement or refund when appropriate.

Refund Processing & Limitations

Approved refunds are issued to the original payment method. Shipping costs are non-refundable unless the issue was due to our error.

Hi, Jack! Ranch reserves the right to deny refund requests that fall outside the timeframe or conditions outlined above.